Can you talk us through your initial development?
I became a fully-fledged firefighter at 18, and then spent the next five years gaining operational experience in a number of stations. At around 23 or 24 I started to think about my options. At that time, these included staying on the operational side, moving into fire safety, or joining one of the support teams. I decided to stick with the operational side, and stepped up into the role of Leading Fireman (what we call a Crew Manager these days). And from there, I steadily moved up through the ranks.